Case No. 2:16-CV-05279 in the United States District Court for the Southern District of West Virginia, Charleston Division

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If you paid for COPIES OF Medical Records from December 1, 2010, to July 5, 2017, you could get a payment from a class action Settlement.

A federal court authorized your notice. It is not a solicitation from a lawyer.

To contact the Settlement Administrator, please reach out by email: [email protected]

Why did you receive a notice?

You are a patient, client, insurance company or attorney who between December 1, 2010 and July 5, 2017, either paid or reimbursed your attorney for payment for copies of medical records from one or more West Virginia hospitals or other medical providers, and was invoiced and/or billed by MRO Corporation, CIOX Health, LLC, HealthPort Technologies, LLC, and/or Medi-Copy Services, Inc., (hereinafter, “Defendants”) for the service of providing copies of medical records requested.

What is the purpose of the notice?

The notice is to inform you about a class action lawsuit (the “Action”) and a proposed class settlement (the “Settlement”) in the Action that has been conditionally approved by the Court. Under the proposed Settlement, the patient, insurance company or attorney who paid the Defendants for the copies of medical records, either directly to a Defendant or indirectly through reimbursement to the original payer is entitled to receive a cash settlement payment for charges incurred between December 1, 2010, and July 5, 2017.

How do I submit a claim?

The notice explains the terms of the Settlement and tells you how to submit a claim for cash benefits under the Settlement. Full copies of all settlement documents, pleadings, and claim forms can be found on the Important Court Documents page. Additionally, a paper copy of the Proof of Claim form is enclosed with your notice that can be submitted to the Claims Administrator, American Legal Claim Services LLC, no later than June 28, 2024. You may obtain a list of potentially eligible invoice(s) (including invoice number, invoice date, patient name, name of the West Virginia Medical Provider, and amount paid) from the Claim Administrator to assist you in completing the Proof of Claim form. The Settlement Administrator can be reached at [email protected]. For each potentially eligible invoice, you must submit a separate Proof of Claim form.

How much is my claim worth?

The value of each claim is dependent upon: (1) the date the request for copies of medical records was submitted; (2) the per-page amount paid for copies of medical records; and (3) the number of pages. A complete explanation of the value of each claim can be found in Section II of your Notice or the Frequently Asked Questions page.